Shipping Policy for V-Tex Apparels
Welcome to V-Tex Apparels! We strive to provide a seamless shopping experience for our customers. Please read our shipping policy carefully to understand how we handle the shipping and delivery of your orders.
1. Processing Time
- All orders are processed within 1-2 business days, excluding weekends and public holidays.
- Orders placed after 2:00 PM IST will be processed the next business day.
- During high-demand periods or sales, processing times may be slightly delayed. We appreciate your patience.
2. Shipping Methods and Delivery Times
Shipping Method | Estimated Delivery Time | Cost |
Standard Shipping | 5-7 business days | Free for orders over INR 999; otherwise INR 50 |
Express Shipping | 2-3 business days | INR 150 |
*Note: Delivery times may vary based on your location and external factors such as weather conditions or courier service delays.
3. International Shipping
- Currently, we do not offer international shipping. We are working to expand our services and will update this policy once international shipping becomes available.
4. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
- Please allow 24-48 hours for the tracking information to be updated by the courier service.
5. Shipping Restrictions
- We do not deliver to PO Boxes or military addresses.
- Some remote areas may experience longer delivery times. We will notify you if your location falls under this category.
6. Shipping Issues
- Lost Packages: If your package is lost in transit, please contact our customer support team at [support email] within 7 days of the expected delivery date.
- Damaged Packages: If you receive a damaged package, please email us at Info@vtexapparels.com with your order number and photos of the damaged items within 48 hours of delivery.
7. Changes and Cancellations
- Once an order is processed, it cannot be changed or canceled. If you need to make adjustments, please contact us as soon as possible at Info@vtexapparels.com.
8. Contact Us
For any shipping-related inquiries, please reach out to our customer support team:
- Email: Info@vtexapparels.com
- Phone: +91 93766 66849
- Hours of Operation: Monday to Saturday, 9:00 AM – 6:00 PM IST
Thank you for choosing V-Tex Apparels! Your satisfaction is our top priority