Shipping Policy for V-Tex Apparels

Welcome to V-Tex Apparels! We strive to provide a seamless shopping experience for our customers. Please read our shipping policy carefully to understand how we handle the shipping and delivery of your orders.

1. Processing Time

  • All orders are processed within 1-2 business days, excluding weekends and public holidays.
  • Orders placed after 2:00 PM IST will be processed the next business day.
  • During high-demand periods or sales, processing times may be slightly delayed. We appreciate your patience.

2. Shipping Methods and Delivery Times

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-7 business days Free for orders over INR 999;
otherwise INR 50
Express Shipping 2-3 business days INR 150

*Note: Delivery times may vary based on your location and external factors such as weather conditions or courier service delays.

3. International Shipping

  • Currently, we do not offer international shipping. We are working to expand our services and will update this policy once international shipping becomes available.

4. Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
  • Please allow 24-48 hours for the tracking information to be updated by the courier service.

5. Shipping Restrictions

  • We do not deliver to PO Boxes or military addresses.
  • Some remote areas may experience longer delivery times. We will notify you if your location falls under this category.

6. Shipping Issues

  • Lost Packages: If your package is lost in transit, please contact our customer support team at [support email] within 7 days of the expected delivery date.
  • Damaged Packages: If you receive a damaged package, please email us at Info@vtexapparels.com with your order number and photos of the damaged items within 48 hours of delivery.

7. Changes and Cancellations

  • Once an order is processed, it cannot be changed or canceled. If you need to make adjustments, please contact us as soon as possible at Info@vtexapparels.com.

8. Contact Us

For any shipping-related inquiries, please reach out to our customer support team:

 

Thank you for choosing V-Tex Apparels! Your satisfaction is our top priority